The Challenge
WilmerHale is a large international law firm with approximately 1,000 lawyers operating a number of offices nationally and globally. WH typically serves large organizations and government entities, providing legal services that often involve highly sensitive information, such as security, regulatory, and governmental affairs. Due to the sensitive nature of their work, they sought to find a trusted partner to reduce their risk while improving the performance and cost of certain core technologies.
The Approach
- WH wanted to evaluate WAN solutions and other core technologies to reduce cost and improve performance.
- It was crucial for them to find a trustworthy partner who would invest in learning the intricacies and nuances of the sensitive work they do, as well as their uniquely strict security requirements.
- As a small IT team managing disparate locations, WH sought a partner who could augment their knowledge and assist in researching and consulting on their technology options.
The Solution
- Amplix acts as a trusted extension of the WH team, providing expertise and additional research. With Amplix’s research, WH is able to streamline decision-making, shortening their time to value.
- Amplix invested time into learning WH’s business, asked the right questions and gained a clear understanding of the intricacies of their technology needs.
- Amplix gained visibility into WH’s office footprints and global locations, allowing us to quickly recommend an SD-WAN solution that would fit WH’s specific needs and use case.
- Amplix’s extensive knowledge of vendors and products allows them to recommend solutions that are performing well in the market and will meet WH’s requirements.
It’s just great to have somebody who can augment [our team]… they [make] us even more powerful and better able to serve our firm. And [they] get [us] the best pricing that we can – that’s always important. They’ve made my entire time more effective.
—Mark Silve, Director, Infrastructure Services
The Outcome
To date, WH has utilized Amplix in the following areas:
- Data
- Voice
- Networking
- WAN
- SD-WAN
- and in a consultative role in UC and UCaaS
