Overview

A prominent U.S. utility organization operating across multiple business units partnered with Amplix to streamline its complex mobility environment and control escalating costs. With more than 44,000 active devices spread across 26 separate carrier accounts, the utility faced a difficult balance: maintaining operational readiness for emergency response while eliminating waste tied to unused or redundant devices.

Amplix’s structured managed mobility services program delivered over $2.4 million in annualized savings, exceeded the client’s original expectations, and achieved these results without disrupting critical infrastructure or emergency response operations.

The Challenge

The utility’s mobility landscape had evolved through years of growth, mergers, and service diversification. As a result, it operated one of the most complex enterprise mobility management environments in the utility sector, including:

• 44,000+ mobile lines across 26 distinct carrier accounts
• Multiple MDM environments (Intune, Workspace ONE, MobileIron) and device types, from ruggedized field units to smart meters
• Decentralized ownership, with 26 separate decision-makers managing their own budgets and use cases
• Significant zero-use device management challenges — some devices justifiably on standby for disaster recovery, others inactive with no operational purpose

Leadership suspected there were savings opportunities, but questioned how Amplix could uncover millions in waste without disrupting service delivery, compliance, or disaster readiness.

The Approach

Amplix approached the engagement with caution and precision, recognizing that in a critical infrastructure setting, service continuity comes before savings.

Key steps included:

• Running controlled proof-of-value analyses across select accounts to demonstrate achievable mobility cost reduction while maintaining uptime
• Mapping device purpose and ownership, distinguishing “good zero-use” (standby for hurricanes or emergencies) from “bad zero-use” (abandoned or duplicated assets)
• Standardizing reporting and governance for 26 account owners, ensuring each could independently review, approve, and act on recommendations
• Carrier optimization — renegotiating carrier contracts to align costs with actual usage patterns across thousands of devices
• Establishing a repeatable, non-disruptive optimization cadence, protecting operational resilience while driving measurable financial results

The collaborative approach helped the utility validate results step-by-step, building trust and confidence before scaling across its full 44,000-device estate.

The Solution

Through this managed mobility engagement, Amplix successfully:

• Identified and eliminated 2,000+ inactive or misaligned lines without impacting field operations
• Reduced mobility costs by $204,000 per month, surpassing the initial $2 million annual savings projection with an annualized impact of $2.4 million
• Maintained the 26-account structure to preserve compliance, MDM configurations, and government-funded programs
• Developed a “good zero-use” framework to help account owners determine which standby devices to retain
• Implemented a sustainable optimization process, giving future managers a clear decision matrix to continue the program without rework

Amplix proved that even in highly regulated, mission-critical utility environments, enterprise mobility management can be done safely, transparently, and profitably.

The Outcome

The results of this partnership include:

• $2.4 million in verified annualized savings, achieved within the first seven months
• 2,000+ unnecessary lines removed, strengthening financial performance without compromising operations
• Zero service interruptions across any of the 26 business units
• Repeatable governance model for all future account owners, ensuring sustainability
• Improved operational confidence through clear reporting and transparency

The engagement demonstrated that mobility optimization can coexist with reliability, compliance, and scale — a message that resonated deeply with other infrastructure and public service organizations evaluating similar initiatives.

Why Amplix

Amplix helps large, multi-entity organizations bring financial discipline and visibility to complex technology ecosystems. Through data-driven insights, carrier optimization, and structured governance, Amplix’s managed mobility services and telecom expense management capabilities enable clients to uncover waste, reduce risk, and sustain performance over time.

For this leading utility, Amplix achieved measurable enterprise mobility savings while preserving uptime and compliance — proving that cost control and service continuity can coexist when managed with precision and expertise. Contact Amplix to learn how we can do the same for your organization.