Digital Series

CXConnect

From Strategy to Support: A Contact Center Leadership Panel

Key Takeaway:

Attendees will get direct, practical guidance on their contact center priorities, whatever stage their organization is at, from the Amplix leaders who work in this space every day.

 

Date:

Thursday, September, 24, 2026

1:00 – 2:00PM EDT

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Welcome to CXConnect

The premier invite-only networking group tailored exclusively for Amplix's CX customers.

Through CXConnect, we aim to create an interactive platform where contact center leaders converge to foster engagement, collaboration, and continuous learning to remain at the cutting edge of industry advancements. 

This community provides a distinct space for its members to exchange valuable insights, deliberate on best practices, and delve into the latest processes and technologies shaping the customer experience landscape.

Session Overview

For our next CXConnect session, three Amplix leaders will come together for a live panel to answer your questions covering the full contact center journey, from strategic planning and technology decisions to daily operations and long-term transformation:

  • Mike Dolloff, EVP, Sales and Account Management
  • Tommy Mullins, VP, Operations & Service Delivery
  • Stanton Smith, VP, CX Consulting & Solution Engineering

 

Each brings a different vantage point, from sales and account strategy to service delivery and CX consulting, offering a well-rounded view of what it takes to build and sustain a high-performing contact center. This format is designed to meet you where you are, whether your organization is evaluating a new platform, refining an existing operation, or planning its next transformation.

To help our panel focus on what matters most to you, we encourage you to share your questions when you register.

Together, let’s shape the future of customer experience. Elevate your understanding, broaden your network, and amplify your success with CXConnect – where industry leaders unite for mutual growth and excellence. 

Speakers

Register now by filling out this form:

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