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ShoreTel®, Inflow Communications’ flagship VoIP / Unified Communications Platform, continues to outpace the competition. Nemertes, a 3rd-party industry research firm conducts in-depth surveys with IT professionals who recently installed various Unified Communication Platforms throughout the country. Each manufacturer is graded based on categories like value, customer service, Return of Investment, ease of use, ease of administration, etc.
For the 8th year in a row, ShoreTel® finished head-and-shoulders above the competition in every category, making them the uncontested winner.
It’s important to note that Nemertes is not commissioned by any manufacturer to conduct the research. The customers and products speak for themselves!
See for yourself – download a PDF of the Nemertes Research PilotHouse Awards here: 2011 Nemertes
