Zoom
Your Zoom Transformation Partner for AI Strategy, Contact Center, and UCaaS
Zoom Platinum Partner | 1 of 5 Certified ZCX Support Partners in North America
Get Started with a Free Consultation
Learn how Amplix can help you maximize your Zoom investment across unified communications and customer experience. Whether you’re planning a Zoom Phone rollout or ready to explore intelligent automation in your contact center, we’re here to guide the way.
Enhance customer experiences with Zoom Contact Center and ZVA
- Full CCaaS implementation and optimization
- AI-powered automation with Zoom Virtual Agent (ZVA)
- AI Impact Assessment: Discover where AI can drive ROI
- Rapid POCs to validate automation opportunities
- Seamless integrations with Salesforce, Zendesk, Genesys & more
Simplify your voice and collaboration stack with Zoom Phone
- Rapid Zoom Phone implementation and POCs
- Seamless CRM and business app integrations
- Industry-leading deployment times
- 30+ certified Zoom specialists at Amplix
- End-to-end project management and support
Why Leading Organizations Choose Amplix as their Zoom provider
From large-scale Zoom Phone deployments to advanced Contact Center and AI solutions, Amplix delivers the strategic guidance, technical expertise, and ongoing support that enterprises need to maximize their investment. As one of Zoom’s top certified partners, we help organizations move faster, reduce complexity, and drive meaningful business outcomes.
Zoom Platinum & Certified CCaaS Partner
Recognized at the highest level of Zoom’s partner ecosystem for UCaaS and CCaaS implementation — and one of five Certified ZCX Support Partners in North America.
8+ Years as a Dedicated Zoom Partner
One of Zoom’s longest-tenured partners, with a practice built exclusively around delivering and optimizing Zoom environments at scale.
1 of 11 Certified ZCX Support Partners Globally
Trusted by Zoom for the most complex contact center deployments in the world.
Proven Track Record with 3,500+ Clients
Enterprises across industries rely on Amplix to modernize and optimize their technology environments.
100+ Zoom-Certified Experts on Staff
Our team includes specialists in sales, engineering, implementation, training, and ongoing support.
End-to-End Project Support
From initial planning through post-launch optimization, we stay with you every step of the way.
Zoom Managed Services That Keep You Ahead
Amplix handles ongoing support, optimization, and administration to keep your Zoom environment secure, efficient, and aligned with your business goals.
Names You Know
Some of the clients that trust us with their technology investment
Exploring Zoom for UCaaS or CX?
Let’s Talk.
Whether you’re evaluating Zoom for the first time or looking to optimize your investment, Amplix will help you navigate the right solution with speed, strategy, and expertise.
What is a Zoom Platinum Partner? Zoom Platinum Partner is the highest tier in Zoom’s partner program, reserved for organizations that meet rigorous standards across sales performance, certified headcount, customer satisfaction, and technical delivery. Amplix has maintained Platinum status for 8+ years.
What is a Zoom CCaaS partner and what do they do? A Zoom CCaaS partner helps organizations evaluate, deploy, and optimize Zoom Contact Center (ZCX) — including AI-powered automation, workforce management, and CRM integrations. Amplix is one of five Certified ZCX Support Partners in North America, meaning we handle both implementation and ongoing post-deployment support.
What is Zoom Virtual Agent (ZVA) and how is it deployed? Zoom Virtual Agent is Zoom’s AI-powered conversational bot for contact centers. It handles customer inquiries automatically, reduces handle time, and integrates with CRMs like Salesforce and ServiceNow. Amplix is a ZVA Accredited partner and deploys custom ZVA solutions including rapid POCs to validate ROI before full implementation.
How long does a Zoom Phone implementation take? Timeline depends on scope and complexity, but Amplix averages a 29-day time to close and assigns a dedicated project manager within 2 business days of booking. Our structured deployment framework is built for speed without sacrificing quality.
What’s the difference between a Zoom reseller and a Zoom partner like Amplix? A reseller transacts licenses. A partner like Amplix provides end-to-end strategic guidance, certified implementation, integrations, managed services, and ongoing optimization — with 100+ certified Zoom experts across sales, engineering, project management, and support.
Does Amplix offer Zoom managed services? Yes. Amplix’s Zoom Managed Services include proactive support and administration, usage optimization and reporting, security and compliance oversight, and end-user training and enablement — so your team stays focused on the business while we keep your Zoom environment running at peak performance.
