Amplix, a leading provider of customer experience and cloud-based communication solutions, is proud to announce its designation as the #1 Zoom Contact Center Partner of 2024, further solidifying its Platinum Partner status and Certified Implementation Partner recognition. This achievement reflects Amplix’s unwavering commitment to delivering tailored, outcome-driven solutions that help businesses transform how they engage with their customers.

“We’re honored to be recognized as Zoom’s #1 Contact Center Partner for 2024,” said Adam Rennert, President of Amplix. “This milestone reflects the trust our clients place in us and our team’s commitment to delivering innovative, results-driven customer experience solutions. By deeply understanding our clients’ needs and partnering with Zoom, we’re able to drive meaningful outcomes and help organizations elevate their customer engagement.”

Setting the Standard as Zoom’s Leading Contact Center Partner

Amplix’s deep expertise across Zoom’s comprehensive communication suite—including Zoom Contact Center, Zoom Phone, and Zoom Virtual Agent (ZVA)—has positioned it as the go-to partner for businesses seeking robust, scalable, and agile customer experience solutions. With 230% year-over-year growth in Contact Center deployments and 150% total growth across Zoom solutions, Amplix has demonstrated a strong ability to drive measurable outcomes for enterprises of all sizes.

A Strategic Partnership Between Zoom and Amplix

As a Zoom Platinum Partner, Amplix plays a pivotal role in guiding organizations through every stage of the customer experience lifecycle. From consulting and system design to certified implementation and ongoing optimization, Amplix ensures that each deployment strategically aligns with clients’ business objectives.

“Our success with Zoom is driven by our shared commitment to delivering the outcomes that matter most to our customers—whether that’s increased operational efficiency, improved customer satisfaction, or accelerated digital transformation,” added Rennert. “Zoom’s continuous innovation in Contact Center technology allows us to offer flexible, future-ready solutions that meet evolving market demands.”

Expertise Creates Proven Results With Zoom Contact Center

Amplix’s status as a Certified Implementation Partner means businesses can trust that their Zoom solutions will be expertly deployed, optimized, and supported. The Amplix team’s comprehensive certifications, coupled with years of hands-on experience, enable them to design and execute customized deployments that deliver immediate and long-term value.

By focusing on customer outcomes and leveraging Zoom’s evolving capabilities, Amplix is uniquely positioned to support organizations across industries—from emerging businesses to complex enterprises—seeking to modernize their customer engagement strategies.

Looking Ahead: Amplix and Zoom Leading the Future of Customer Experience

As customer expectations continue to shift, Amplix remains at the forefront of delivering transformative solutions in collaboration with Zoom. The Amplix-Zoom partnership is built on shared values of innovation, flexibility, and customer-centricity—empowering clients to stay ahead of industry trends and exceed their business goals.Ready to experience why Amplix is Zoom’s #1 Contact Center Partner? Contact us today to learn how we can elevate your customer engagement strategy.