What the OpenAI Agent Coordination Incident Reveals About AI Agent Governance

In May 2026, a swarm of OpenAI’s own agents took over a German programming wiki called DseWiki and turned it into a message board. Not for people. For other AI agents. Researchers who uncovered the activity in late August found more than 15,000 edits where the agents shared tactics with each other for cheating on […]
AI Just Shortened the Timeline for Critical Infrastructure Cybersecurity

The companies building the world’s most advanced AI models are now warning about what that technology can do in the wrong hands. On August 27, 2026, OpenAI, Microsoft, Google’s parent Alphabet, Amazon, and Anthropic joined more than 100 other companies, including Accenture, Capital One, and Visa, in signing an open letter on global cyber defense. […]
Identity Is the New Edge: What Contact Centers Can Learn From Cybersecurity

Most conversations about AI in the contact center focus on the customer experience layer: bigger queues handled by smaller teams, agents augmented instead of replaced, customers routed by intent instead of button-mashing through an IVR tree. The contact center world runs on average handle time and CSAT. Different vocabularies, same house: cybersecurity is simply further […]
How Does Managed Detection and Response Work?

Cyberattacks are becoming more sophisticated, faster-moving, and harder to detect. While many organizations invest in firewalls, endpoint protection, and cloud security, these tools alone don’t stop every threat. They generate alerts. But someone still needs to determine which alerts matter and how to respond. That’s where Managed Detection and Response (MDR) comes in. If you’re […]
Is Your Hotel Wi-Fi Safe? Microsoft’s Warning Should Change How Your Team Travels

Microsoft has confirmed that a Russian state-sponsored hacking group is actively hijacking hotel and venue Wi-Fi networks to steal Microsoft 365 credentials and infect traveler devices with malware. If your employees connect to hotel, conference, or airport Wi-Fi without a plan, this is the moment to put one in place. Quick Answer: Microsoft has identified […]
Did Claude Access Real Systems During Testing? Inside Anthropic’s Cybersecurity Incident Report

Editor’s Update, August 3, 2026: Anthropic said it is working with METR, an independent nonprofit AI safety research organization, to arrange a third-party review of the three incidents. Anthropic also plans to publish a lightly redacted transcript of the Mythos incident within the coming week, while withholding transcripts of the other two incidents to protect […]
Amplix Cybersecurity Leader Sanjay Deo on Claude Mythos and the New Speed of Cyberattacks

AI is now finding and exploiting vulnerabilities in seconds, not weeks, and most enterprises still have unpatched machines and end-of-life systems sitting exposed on their networks. In this Inside Amplix episode, Shawn sits down with Sanjay Deo, who leads Amplix’s cybersecurity practice nationally, to unpack Claude Mythos, the purpose-built security model at the center of […]
Amplix Achieves SOC 2 Type II Security Certification

FOR IMMEDIATE RELEASE NORWOOD, Mass. (July 7, 2026) – Amplix, a portfolio company of Gemspring Capital and a national provider of technology advisory services, including strategy, consulting, implementation, and managed services, announced today its achievement of SOC 2 Type II certification. The certification confirms that Amplix’s controls for protecting client data and systems were suitably designed and operating effectively throughout the audit period. SOC 2 Type […]
What Is a Managed Cybersecurity Advisor? Vendor-Neutral Guidance Explained

Most enterprises already own dozens of security tools. The problem is not finding another vendor. It is determining where risk actually exists, which investments will move the needle, and how to stop spending money on technology that adds complexity without improving outcomes. In a market flooded with overlapping platforms, competing analyst reports, and AI claims […]
Cybersecurity Consulting vs. Managed Security: What’s the Difference?

Cyber threats continue to evolve in complexity, frequency, and impact. As organizations face increasing pressure to protect sensitive data, meet compliance requirements, and maintain business continuity, many leaders find themselves asking an important question: Should we invest in cybersecurity consulting or managed security services? While both approaches help strengthen your security posture, they serve different […]